Contract Support

ICoates Consulting offer a range of flexible support contracts that can be tailored to suit your business's I.T. needs. With a support contract you’ll benefit from complete piece of mind knowing your systems are being monitored by our helpdesk. We pride ourselves on being pro-active so that we know before you do about any issues so that we can offer solutions as quiclky as possible.Other benefits of support contracts include guaranteed response times and monthly on-site vists.

We can provide you with comprehensive service level agreements (SLA) to ensure your systems are available, secure and performing at optimum levels.

Services available for you to choose through Coates Consulting support agreements include: on-call support, telephone support, remote support, on-site days and 2, 4 or 8 hour response.

If a support contract is not for you, then perhaps our Pay as You Go support may be on interest.

Contact us today and we will be more than happy to discuss our options with you.